Frequently Asked Questions

Our standard MOQ is 500 units per size and specification. Larger quantities are quoted on a tiered basis, with unit pricing generally improving as volume increases.

Yes. Each size or materially different specification is quoted separately because fabric usage, setup, and production requirements can vary.

We aim to send an itemized DDP quote, digital mockup, and production schedule within 24 business hours after receiving complete specifications.

Yes. A complimentary digital visual is included with every quote and is normally provided within 24 business hours.

Yes. A Palterwear Showcase Sample Pack is available for $35 express shipping, and a Custom Branded Prototype is available for a $100 setup fee. Both fees are 100% credited toward your bulk order.

Physical samples typically take 5–7 business days, depending on the material, print method, and level of customization required.

Bulk production typically takes 2–4 weeks after final approval. More complex constructions, custom materials, or unusually large orders may require additional time.

Bulk manufacturing begins after final specification, artwork, and sample or digital proof approval, together with any required production payment.

Yes. Bulk orders undergo quality inspection before dispatch to verify construction, dimensions, print quality, and overall finish against the approved specification.

Delivered Duty Paid means your quote includes door-to-door freight, customs clearance, and import duties paid upfront. The objective is to give you a clear landed cost with no surprise import charges on delivery.

Yes. We arrange worldwide door-to-door delivery and include destination freight and duty support in our DDP quotations.

Please provide the destination country and postal code. This allows us to calculate freight, customs clearance, and applicable import duties as accurately as possible.

You can upload PDF, AI, EPS, PNG, JPG, or JPEG files through the quote form. Vector artwork is preferred when available because it provides the cleanest production result.

Depending on the bag type, options can include dimensions, material, fabric weight, color, closure style, drawcords, cord locks, clips, zippers, print method, woven labels, and other add-ons.

Yes, where the selected material and production method allow it. Include Pantone references, target GSM, and any other technical requirements in your quote request so they can be incorporated into the specification.